Terms of Service

These Terms of Service ("Terms") govern your use of Volsae's website and services. By using our services, you agree to these Terms.

1. Services

Volsae provides AI-powered voice receptionist services and related client portals ("Services") for businesses. Each deployment is custom-built per a separate service agreement between Volsae and the client.

2. Accounts and Eligibility

You must be at least 18 years old and authorized to act on behalf of your business to use the Services. You are responsible for the accuracy of information you provide and for maintaining the confidentiality of any portal credentials.

3. Fees and Billing

Services are billed on a usage basis at the rates communicated to you, currently $0.50 per minute of active call time unless otherwise agreed in writing. There are no setup fees or long-term contracts; you may cancel at any time. Fees already incurred are non-refundable.

4. Client Responsibilities

• Provide accurate business information for AI agent configuration
• Maintain lawful use of call recording and comply with telemarketing, consent, and privacy laws applicable to your business
• Review AI-handled bookings and communications via your portal
• Not use the Services for unlawful, deceptive, or harmful purposes

5. Service Availability

We aim for continuous availability but do not guarantee uninterrupted service. Telephony, calendar, and third-party integrations depend on external providers outside our control.

6. Intellectual Property

Volsae retains all rights to its software, AI systems, and platform. Clients retain all rights to their business data. We grant clients a limited, non-transferable license to use the Services during their engagement.

7. AI Limitations

AI voice agents are designed to handle calls accurately, but no automated system is perfect. Volsae is not liable for individual call outcomes, missed bookings, or transcription errors. We provide tools to review and correct all AI activity.

8. Limitation of Liability

To the maximum extent permitted by law, Volsae's total liability for any claim arising from the Services is limited to the fees paid by you in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

9. Termination

Either party may terminate at any time with notice. Upon termination, your number forwarding reverts to you and we will, on request, provide an export of your data.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes take effect constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to conflict-of-law principles.

12. Contact

Questions about these Terms? Email us at hello@volsae.com.